Privacy Policy

This policy explains what information Yemaar Technologies ("we", "us") collects through yemaar.com, how it's used, and how it's protected.

Information We Collect

We collect information you provide directly through our Contact and Request Support forms, including: name, company, email, phone, country, details about your IT environment, and a description of your problem or request. Standard web server logs (IP address, browser type, pages visited, timestamp) are also recorded for security and operational purposes.

How We Use It

• To respond to your enquiry or support request
• To prepare quotes and scope engagements
• To deliver the IT services you've requested
• To maintain the security of this website (rate limiting, abuse prevention, audit logs)

We do not sell your information, and we do not use it for advertising or share it with third parties for marketing purposes.

Cookies

This site uses a single, minimal session cookie for security purposes (CSRF protection on our forms). It is not used for tracking, analytics, or advertising, and no third-party tracking cookies are set by this site.

Data Retention

Enquiry and support-request data is retained for as long as reasonably necessary to respond to you and, where an engagement proceeds, for the duration of that engagement and a reasonable period afterward for record-keeping. You can request deletion at any time — see Your Rights below.

Data Security

Submissions are transmitted over HTTPS, validated and sanitized server-side, and protected against unauthorized access using access controls appropriate to a small business website. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of the personal information you've submitted to us by emailing info@yemaar.com.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact

Questions about this policy: info@yemaar.com.

This policy is a general-purpose statement of our data practices and is not a substitute for formal legal advice on your specific regulatory obligations.